10 days ago my 1TB external hard drive stopped working. This hard drive was running Time Machine continually making backups of all my data. I took it back to the store. They said they would send it back to the manufacturer IO DATA. IO DATA phoned a couple of days ago and said they would fix it but I would lose the data. No problems I said it’s only the backup, everything is safe on my very reliable Mac Pro computer….
This morning turn on my computer and all I get is the Apple logo and a little thinking symbol.
Call Apple support. First question…
Is all your data saved?
AGGGGHHHHHHHHHH!!!!!!!!!!!
After an hour of trying various things. The lady on the phone says that I should reinstall Snow Leopard, but I will lose all information on the hard drive. But there is hope…..
All my data is on my second “DATA” hard disk. Only applications are on the first “APPLICATIONS” hard disk. I figured I could reinstall on the first hard disk and all I will have to do is then reinstall photoshop etc which I have the disks for. (Because I was a good consumer and actually purchased the disk from Adobe!)
Lady on the phone talks me through the stages of clicking the Erase button followed by the various warnings saying are you really sure you want to do this…..
Snow Leopard is reinstalled. Computer springs back to life.
But….
Suddenly I begin to realize the consequences of my actions….
Anything saved to the desktop was on the now spotlessly clean hard disk 1. Images and articles I was currently working on have floated into the ether. The same goes for music, music videos, podcasts, ipod applications.
I connect the ipod to the computer. It says the ipod will only sync with the original computer, would I like to erase all the files on the ipod and sync with the empty folders on my spotlessly clean hard drive. I check the apple itunes store. It says please backup all music and videos as you can only download music and videos once. If you didn’t have a backup please purchase them again.
Insert Photoshop Cs3 disk to reinstall. Computer spits is out again.
Phone Adobe Japan. No English support. Explain situation in Japanese. I am told that they no longer give free telephone support to CS3 customers.
Without CS3 I can’t edit or print. But then again the images I was currently working on have vanished.
Suddenly realize that I am happy to be still using film so at least I have a physical backup of everything. Just need to rescan the latest images. Scanner needs to be linked to photoshop. Aggghhhh.
The internet. All my bookmarks have vanished. No problem, hopefully I will remember the address of anything important.
Go to WordPress.
Vent……
Feel better now.